Student Accessibility Services is Digital!

computer keyboard with a key marked "paperless"

Student Accessibility Services has switched over from paper-based registration and data management to an online data management system, Accessible Information Management (AIM).  AIM is a comprehensive case management software system that was created specifically for higher education disability services departments by disability service professionals.

Students newly requesting registration with SAS will now enter the AIM portal through the SAS website to complete an application and upload their supporting documentation.  Once documentation is reviewed and accommodations are approved, the registration status and approved accommodations are entered by SAS staff into the online database and emails notifying students of their status and accommodations are generated through the AIM system.

A feature of AIM that will directly impact faculty at Conn is that faculty notification of approved accommodations for students in your classes will be handled through AIM as well.   Student course registration data is synched nightly from Banner to AIM.  Through the AIM portal, each semester students will choose the courses for which they would like to notify their professors of approved accommodations.  The Faculty Notification Letter (former paper form “Faculty Accommodation Memo”) will be generated by AIM and sent to the faculty member.  While, students will no longer be bringing you a paper form in class, it is still very important that students meet with each professor at the beginning of the semester to discuss any logistics of how the accommodations will be handled.  Our office stresses the need for students to meet with each professor, though a reminder from faculty to their classes for which they’ve received Faculty Notification Letters would be beneficial while students get used to this new system.

Sudent Accessibility Services has also switched to Google Forms from paper forms for several of the administrative needs that are not handled through the AIM system at present, such as some housing related forms and exam procedure forms (see last week’s blog entry).

We are looking forward to the improved efficiency that will result from this new online system as we become more and more familiar with it and hope that students and faculty will soon experience the benefits as well!

Test Accommodations for Self-Scheduled Final Exams

Photo of exam Blue Book, test form, glasses, and penStudent Accessibility Services has made some changes to the notification process regarding use of test accommodations for self-scheduled final exams.  The intention is that these changes should make the process of arranging for test accommodations for finals more efficient.  An email was sent out to faculty yesterday that explains the changes described below.

By this time in the semester, students should have already given their professors their Faculty Accommodation Memo, which lists the student’s approved accommodations.  Testing accommodations can include extended time, reduced-distraction or private environment, use of College computer, and ability to use calculator.  It is a good idea to make an announcement in class this week that any students who have approved accommodations and wish to use those for their final exam, but who have not yet given you their Accommodation Memo, must do so within the next week.  This will allow sufficient time for students who still have not requested Memos from SAS to do so and get them submitted to you.

Last week, SAS emailed all students with approved test accommodations asking for which self-scheduled exams they intended to use their accommodations.  Students must inform SAS of this by April 26th.    One of the changes this semester is that students will do this via a Google Form, and they will no longer be bringing a piece of paper for their professor to attach to their exam.  Another change is that after the April 26th deadline, Lillian Liebenthal, Student Accessibility Coordinator, will email each professor with a list of students for each class who intend to use test accommodations.  Professors will place those exams on the top of the exam pile (for each class) they submit to the Registrar’s office (no need to attach a sheet of paper).

SAS will inform the Registrar’s office which students will be using test accommodations on their self-scheduled final exams.  Once the Registrar has all exams submitted to their office (deadline is Wednesday May 10 at 5pm), they can then send exams for which accommodations will be used to the Test Center at the Academic Resource Center.  This is the location where all self-scheduled final exams must be taken.  As has been done in the past, professors handle accommodations directly for scheduled final exams.

We hope that eliminating the extra step of students bringing a form for professors to attach to exams, which help to make the process simpler and more efficient.  Next week, I’ll be sharing some other news about improved efficiency in the office of Student Accessibility Services!


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End-of-Semester Stress Management

Crown with text Keep Calm the Semester is About to End

It’s the time in the semester when students’ stress is mounting, increasing steadily until exams are completed, papers submitted, and presentations are in the past.  Stress related to the academic work itself can be compounded by other sources of stress, such as the housing lottery, course registration, or lining up summer work.  For some, there’s even stress over the thought of being back home for the summer, or being away from their school friends for months.  For seniors, it’s the stress of the huge transition of moving on the next phase in life.

Stress is experienced when a person perceives that the demand exceeds the resources they have available – they don’t have the know-how, time, motivation, etc.  What happens in response to a stressor?  There is an aroused physiological response – an increase in stress hormones.  There is a desire to avoid the stressor.  And, there is a sense of loss of control, which in the extreme can result in feeling helpless, which in turn can result in feeling hopeless.

Stress can indirectly affect one’s ability to learn since it has a negative impact on physical health and sleep.  Chronic stress can affect the immune system, inhibiting the ability to fight off infection, resulting in more frequent sickness.  Stress also interferes with one’s sleep, leaving you tired, cranky, and cognitively sluggish.

Stress also directly impacts memory, concentration, and problem solving.  While a small level of stress actually helps the brain perform better, stress that is too severe or goes on for too long has a negative impact on learning.  It worsens the ability to perform math calculations, process language, remember information, take in and process new information, concentrate, and reason.

What Can We Do to Help? Girl and Camel Laughing

While there are long term, comprehensive ways to help students cope better with stress, we’re in crunch time and want to help students successfully get through the here and now.  Gaining a sense of control is a key way to reduce feelings of stress.  Here are some immediate ways to help students who have become stymied by their stress to gain a sense of control:

  1. Be an empathetic listener who can help come up with coping strategies.
  2. Help students become aware of the physical symptoms that are associated with their stress, so that they can recognize it early on and work to reduce the stress before it escalates.
  3. Show students that through effective time management and planning they can accomplish what they need to get done. Help them break down large assignments, plot due dates, and designate time slots to get their work done.
  4. Recommend taking regular breaks every 1 ½ to 2 hours while working on assignments or studying to eat a healthy snack, listen to music, or take a walk. Setting a timer is a good idea so they know when to get back to work.
  5. Suggest students attend the mindfulness or meditation groups that exist on campus (contact Counseling Services for more information) or add regular exercise to their daily routine. They might say they don’t have time for one more thing, but these are tried and true ways of reducing stress, so it’s worth the minimal time commitment.  For those who truly feel they can’t spare the time, they can find a meditation app on their phone and listen to that for 5-10 minutes.
  6. This one is tough: encourage students to say “no” when necessary.  It’s not helpful to hang out with friends whose stress levels fuel your own.  Nor is it helpful to be lured away from what you need to accomplish by a friend who is prioritizing fun over work.  But, find the right kind of friend who is also working diligently, and sharing a laugh every now and then can be a great way to help reduce stress.

Balanced Course Load

Rocks balanced on a fulcrumThe time is almost upon us when students will be selecting classes for the fall semester.  Choosing a course load that is “balanced” is important for all college students; for students with disabilities it can be of particular importance and the difference between success and . . . something else.

An adviser may not know that their advisee has a disability (whether learning/attention or health-related) that could impact his or her ability to be successful given class choices that are made.  While an adviser cannot outright ask, “So, do you have a disability?” the adviser can certainly ask a student, “Is there anything that would be helpful for me to know about the way you learn?”  Here are some follow up questions that get more specific, but at the same time are appropriate for all students, with and without disabilities:

  • How do you feel about reading? How much reading do you feel you can reasonably handle?  What types of reading do you find easier vs. more difficult?
  • How do you feel about writing papers? What types of supports do you typically use for writing assignments?
  • How do you feel about tests and exams?
  • What is your experience with learning a foreign language?
  • Tell me about your learning style and work habits
  • How do you do with time management and meeting deadlines?

These are just some examples of questions that might tip you off to a student who has some learning-related issues, and might result in a student informing you that he or she does have a disability that impacts learning, attention, or stamina.

While an adviser cannot possibly know the details of the workload and types of assignments for all classes, the adviser can provide guidance as to how a student might find out more specifics of the classes being considered.  This could mean suggestions to speak with professors, other students who have taken the class, and/or looking at past course syllabi.  The student can assess the amount and difficulty of the readings as well as the types and frequency of assignments.

Students should also consider their capacity for being alert at various times of day and for various lengths of time.  Some students can handle back to back to back classes with no problem, while for others that would be less than ideal.

The “balance” refers to the combination of classes taken at once.  Certainly, early on in one’s college endeavors, it’s probably never wise to take four heavy reading classes, or writing classes, or lab classes.  It’s probably not even wise to take three of any of those.  For some students, two heavy reading (or writing) classes is manageable, and for others no more than one is wise.   Some students may not be able to manage two classes with labs in the same semester.  If a foreign language course will be very time consuming or challenging for a student, then those semesters it might be best for the other courses to be in the student’s comfort zone and areas of strength.  It’s also nice to have a variety of in-class experiences – lecture, discussion, projects, performances, etc. – so for a student not focusing on the arts, they might consider a music, theater, dance or art class to add something different to the mix.

Also important to consider is what other commitments the student has:  extracurricular clubs, athletic teams, jobs, even how much “hang out” time they expect.  There seems to be a trend toward extracurricular over-commitment by many college students; in their quest to meet others and broaden their experiences, they wind up increasing their stress level because they feel so tightly scheduled and have so much on their plates that they don’t have enough down time.  Guiding students through an assessment of how much is reasonable is often helpful.

If a student has disclosed a disability to you, you can certainly offer that they can schedule an appointment in Student Accessibility Services to meet with me to discuss considerations of whether a particular course load might be a good fit for them.  This can be particularly beneficial for first and second year students who are still learning to navigate the college experience.